Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.
1Information We Collect
We may collect information about you in a variety of ways when you use our Service:
- Account and Registration Information: When you create an account, sign in, or subscribe to our Service, we collect personal and business details such as your name, business email address, password, and company name.
- Usage and Analytics Data: We automatically collect certain information when you visit, use, or navigate the Service. This information may include your IP address, browser type, operating system, access times, pages viewed, and the pages you visited directly before and after accessing the Service.
- Search Visibility & Brand Analytics Input: As part of our core AI search visibility analytics, we process keywords, prompts, queries, and competitor data that you input or configure within your dashboard to track how LLMs (such as ChatGPT, Gemini, and Claude) reference your brand.
- Cookies and Tracking Technologies: We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the Service and improve your experience. You can set your browser to refuse all or some browser cookies, but doing so may affect certain features of the Service.
2How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:
- Create and manage your account and subscription.
- Provide, operate, maintain, and improve our AI search visibility and analytics platform.
- Analyze how users interact with the dashboard and optimize our features.
- Respond to customer service inquiries, support requests, and send administrative information (such as security alerts, updates, and policy changes).
- Monitor and analyze usage trends and activities to prevent fraudulent activity and ensure platform security.
- Comply with legal obligations.
3Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information we have collected about you in certain situations, including:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., cloud hosting, database management, email delivery, and customer support).
- Business Transfers: If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information where required to do so by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Visora, our users, or the public.
4Data Security
We use administrative, technical, and physical security measures designed to help protect your personal information from unauthorized access, use, or disclosure. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so you use the Service at your own risk.
5Data Retention
We retain your personal information and dashboard data only for as long as is necessary for the purposes set out in this Privacy Policy, or as needed to provide you with the Service, comply with our legal obligations, resolve disputes, and enforce our agreements.
6Your Data Protection Rights
Depending on your location (such as the UK, European Economic Area, or certain U.S. states), you may have certain rights regarding your personal information, including:
- Access: The right to request copies of your personal data.
- Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: The right to request that we erase your personal data, under certain conditions.
- Restriction / Objection: The right to object to or restrict our processing of your data.
To exercise any of these rights, please contact us using the details below.
7Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the “Effective Date” at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
8Contact Us
If you have questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:
- Business Trading Name
- Visora
- Website
- https://visora.biz